Privacy Policy

Last Updated: August 24, 2026

Accounting With QBT ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (accountingwithqbt.com) or use our support services. Please read this policy carefully.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and business details you provide through our contact forms or during support calls.
• Technical Information: IP address, browser type, device information, and pages visited on our website.
• Support Session Data: Information about the accounting software issue you're experiencing, including error codes, product version, and any data shared during remote support sessions — solely for the purpose of resolving your issue.

2. How We Use Your Information

We use the information we collect to:

• Provide technical support services you request
• Respond to your inquiries and schedule callbacks
• Improve our services and website functionality
• Send service-related communications (you may opt out at any time)
• Comply with legal obligations

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following circumstances:

• Service Providers: Trusted partners who assist us in delivering support (e.g., remote screen-sharing tools, CRM platforms), bound by confidentiality obligations.
• Legal Compliance: If required by law, court order, or government authority.
• Business Transfer: In the event of a merger, acquisition, or asset sale, information may be transferred subject to this policy.

4. Data Security

We implement reasonable technical and organizational measures to protect your information, including encrypted connections (SSL), access controls, and secure data storage. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Remote Support Sessions

When you grant us remote access for troubleshooting, we access only what is necessary to resolve your issue. You may observe the session in real time and terminate access at any point. We do not retain copies of your financial data, company files, or credentials after the session ends.

6. Cookies

Our website may use cookies and similar tracking technologies for analytics and functionality. You can control cookies through your browser settings. Disabling cookies may affect some features of the website.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your information
• Opt out of marketing communications
• Withdraw consent for data processing

To exercise any of these rights, contact us at privacy@accountingwithqbt.com.

8. Children's Privacy

Our services are intended for businesses and adults. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us for removal.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@accountingwithqbt.com
• Phone: +1-888-351-9385